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Customer Feedback

QMS001-020 Customer Feedback Form.pdf

Client Business Retail Client Customer Satisfaction Feedback Form
Date: 17-02-2016 1. Excellent 2. Good 3. Average 4. Poor
A. Time frame - waiting time, delivery time & Process time 1
Service Delivery B. Documentation - Operational & Technical documentation as per 2
Competency of Staff A. knowledge & Skill 1
B. Performance Standard 1
Competitiveness A. Value for Money 1
B. Our overall rating against an equivalent service provider 1
Your Valued Comments: (eg. ease of contact, approachability, response time, task performance)
There were a couple of issues surrounding the first draft of the Final Report. Which were resolved quickly and efficiently.

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